This is what I want to say whenever I speak to anyone in the billing departments of hospitals and even moreso when I speak to the people at the insurance companies. Because really, I do honestly believe that they don’t care *at all* about us. And it’s really frustrating to be on the phone trying to figure out why your bills are so high when you have a full-time job. Or in my case a full-time job and part-time school. Why do I have to spend 40+ hours trying to figure out why I was billed this way and why this is even a valid bill to begin with. Granted at some point you even start wondering if it is worth spending this much time trying to work out your bill or if you could be spending your time on other things. I mean if I calculated the amount of time I’ve spent trying to get this figured out and how much that would cost my company that bills me out by the hour, I’m pretty sure it’d be a tiny fraction of what my time could be used for. Yet, for me that sum of money is actually legitimate and it makes a difference whether I have it or not so here I am on the phone with like 8 million different health care professionals trying to figure out what to do.
Sometimes I really wonder who works there. I mean honestly how can you just sit there and tell someone that well I’m sorry you just have to make that choice, which is what I heard on the other end of the phone today for a procedure that I’ve been “strongly advised” to get. For something that could be a life or death illness that has yet to be diagnosed. But what incentive do I have to spend this money when I’ve been told that I’m not sick for the past 5 years. However, there is a chance that it could all go horribly wrong and so now I have to make a choice between what my doctors think I should do and what I can afford to do. I don’t even have much of a choice about what I *want* to do.
And don’t get me started on the bills that Congress are looking at. I mean what kind of a cruel joke is that. You are giving the insurance companies essentially complete power over the masses and requiring all of us “little people” to buy into plans that perhaps we can’t afford and in fact may even be detrimental for us. Honestly if you can’t come up with legislation that is somewhat decent don’t even bother. I’d rather have people stick to what is right than try to pass something that really only makes sense for the bottom line of hospitals and insurance companies. I’m sorry supporting insurance companies and hospitals is really not my concern. Nor do I think it’s something my tax dollars should be paying you to help!